• 06, Inside Shiv Shakti Estate, Nr. Narol Circle, Ahmedabad, Guj. India.
  • Eska Controls, New Godown-06, Narol
    Ahmedabad, Gujarat, India
  • Send us a mail
    eskacontrols@gmail.com
CONTACT+91-8000 19 20 19

Refund and Returns Policy

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Overview

Our refund and returns policy lasts 10 days. If 10 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

PRODUCT RETURN & REPLACE POLICY

The product which is in new condition will be acceptable for a return or a replacement. This is solely on the product unconditional application or usability. This is should be intimated within 10 days of the product receipt. The products should be returned in it’s original working condition regardless of any damages. 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at eskacontrols@gmail.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at eskacontrols@gmail.com and send your item to: Eska Controls LLp, New Godown 06, Inside Shivshakti estate, Nr Narol Circle, Ahmedabad-382405. Gujarat. India.

Shipping returns

To return your product, you should mail your product to: Eska Controls LLp, New Godown 06, Inside Shivshakti estate, Nr Narol Circle, Ahmedabad-382405. Gujarat. India.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at eskacontrols@gmail.com for questions related to refunds and returns.